Reviews

TSW Roofing Solutions Inc

List of Reviews from Mail-in Surveys 2024-2025

“The entire team was efficient, respectful, and very professional and friendly. The cleanup was quick and comprehensive. First-class from start to finish. And the finished product is beautiful! Brandon is a rock star! He is professional, knowledgeable, low pressure, thorough. He took his time discussing options and was incredibly responsive. This was also the case when dealing with him with our other home in Phoenix MD. Thanks to all of you for such a wonderful experience!”

K. and W. L., Bel Air

“TSW was very prompt in responding to my request. Brandon Michaels was kind and communicative. He made the difficult situation of needing a new roof more manageable.”

A. S., Towson

“We appreciate Brandon’s approach. A slate roof is a long term project and he helps us plan for future maintenance. We have recommended TSW Roofing Solutions to our neighbors.”

S. and A. S., Towson

“We had three estimates. Two were very close. Mr. Michaels of TSW came to the house and discussed all phases of the roof replacement and the quality of materials to be used. Mr. Michaels’ personal involvement was what convinced us to choose TSW.”

J. and K. M., Baltimore

“Competitive pricing and friendly service. Quick turnaround on the work and quality work.”

G. J., Baltimore 

“You did an awesome job. Thank you!”

J. S., Aberdeen 

“Brandon instantly instills confidence in prospective customers. His comfort level with his experience and expertise comes across immediately. It’s fantastic! That’s exactly what customers want—to be able to sit back and say this man knows his business. But then even beyond that, Brandon was there for questions every step of the way. And then follow-up with TSW is phenomenal. Truly like no other company I’ve done business with. Cheers!”

C. W., Street

“Thanks for a great experience and for a great job. Brandon has been great and has helped answer any and all questions. Crews were great and professional. Thank you!”

C. C., Baltimore

“I chose TSW Roofing Solutions because of A+ business rating, local to my area, great customer reviews, and professional employees.”

D. A., Forest Hill

“We have used your company in the past and find your service, prices, and professionalism what we look for in a local business.”

B. M., Baltimore

“We saw positive reviews online and the quote was reasonable. Brandon was very easy to work with, and the work was done quickly and well. Should anyone ask, I’d be thrilled to recommend!”

T. S., Baltimore 

“After the site visit, I was pleased and impressed by your estimator. He replied to my questions with details. I could contact you again for any future roofing needs.”

A. A., Fallston

“Pictures included in the estimate were very helpful. So was discussion of what needed to be fixed now versus down the road.”

C. H., Baltimore

“Choosing TSW Roofing Solutions was an easy task. Brandon not only shows great passion for the work, but also our home, which made us feel secure and in good hands. Alfredo was extremely polite and made sure we not only had a beautifully finished job, but also a spotless yard—probably cleaner than before he arrived. Hands down, will use TSW again!”

J. H., Darlington

“We chose you due to a family referral, thoroughness of the estimator, and based off of online positive reviews.”

C. and E. R. Monkton

“Easy to work with. Clear communication throughout Friendly employees.”

L. P., Baltimore

“Suggested solution seemed most likely to remedy the problem at an attainable price.”

W. & F. L., Lutherville

“I saw great reviews online and then after receiving a very fast call in response to the online form submission, I just had a good feeling about choosing your business. Would absolutely refer you to others.”

M. and S. B., Jarrettsville

“We chose you because you were recommended by a neighbor who is particular about the work done on their home, and you offer a work guarantee.”

C., P., and J. H., Baltimore

“Professional, good communication. Very nice crew and good cleanup. Excellent job.”

R. and C. S., Owings Mills

“It was all Brandon! From the beginning, he was clear, fair, and helpful. He delivered on everything he promised, and the team did great work! Thank you!

B. Y., Baltimore County

“You did a good job at our church (Ashland Presbyterian) and repaired flat roofs that you did not install. Came out right away and fixed a leaky roof. Very professional and competent workers.”

G. R., Monkton

2023

“We were referred to TSW Roofing Solutions because of their experience with historical structures, Peach Bottom Slate, and standing seam metal roofs. Would absolutely recommend them.”

T. and S. H., Kingsville

“I could not have been happier with TSW. When I called the person who answered the phone was friendly and set an appointment immediately. Jose came to our house and was friendly, professional, and very informative. He explained the whole process and answered our questions. When the crew came they were great. They arrived on time and finished in 5 hours. When they finished they made sure everything was cleaned up. Very happy with them.”

W. F., Edgewood

“We had a positive experience working with TSW Roofing Solutions. Brandon Michaels was a pleasure to work with, professional, knowledgeable, and very helpful.”

P. B., Bel Air

“Brandon was clear, complete, and explained all well at estimate. Great, quick communication after each time. Crew was great, including clean up. Brandon and George did trim around sky lights to finish it off nicely. Outstanding!”

R. S., Lutherville

“We received a lower cost estimate from a different service provider. However, the timing and comfort level of discussing project needs solidified our decision to move forward with TSW. We were very pleased with all services and with the communication for this project.”

K. R., Bel Air

“Promptness with response and price was better than other quotes I received. The estimator was great and very friendly!”

G. G., Baltimore

“It was an absolute joy to work with Brandon and his crew. Brandon's communication skills were top notch, there were never any surprises. He not only communicated, he listened. They all did a wonderful job. I've even had comments from neighbors about how good my roof and chimney looks! Definitely will recommend TSW!"

S. R., Jarrettsville

“Honest, reasonable company to work with. Great job!”

B. T., Baltimore

“It was a pleasure dealing with TSW Roofing Solutions. I felt that TSW cared about my home as much as I did!”

S. B., Kingsville

“I appreciate your coming out the next day to nail down some shingles that lifted up after heavy winds. Tom discussed the need to replace the roof soon. I plan to call TSW for an  estimate. Thank you for prompt service!”

J. H., Bel Air

“When TSW Roofing Solutions came to look at the roof, the estimator explained what was wrong and how they were going to fix the roof. I knew right then our problems were going to be solved. They fixed the roof and our problems. They were fast and did an excellent job. I’m so glad we chose them. They left everything clean. I will definitely recommend them.”

D. and S. L., Bel Air

“Chose TSW based on reviews online. Experience was great. Had Tom stop by and explain work that had to be done due to drip edge not installed before, and rotten wood. Pricing was fair and the guys did an outstanding job.”

S. D., Bel Air

“Excellent experience!”

M. M., Bel Air

“Really appreciated Brandon’s onsite efforts. Definitely a low key, positive experience.”

J. W., Kingsville

“Chose TSW based on reviews online. Experience was great. Tom explained work that had to be done due to drip edge not being installed previously and rotten wood. The price was fair and the guys did an outstanding job.”
S., D., Bel Air

“I appreciate your coming out the next day to nail down some shingles that lifted up after heavy winds. Tom discussed the need to replace the roof soon. I plan to call TSW for an estimate. Thank you for prompt service!”

J. H., Bel Air

“When TSW Roofing Solutions came to look at the roof, the estimator explained what was wrong and how they were going to fix the roof. I knew right then our problems were going to be solved. They fixed the roof and our problems. They were fast and did an excellent job. I’m so glad we chose them. They left everything clean. I will definitely recommend them.”

D. and S. L., Bel Air

“I talked with other roofing contractors to get a feel of exactly what needed to be done. Even with photos, there is a lot I don’t know about roofs. TSW Roofing Solutions gave me options so I could plan ahead. Also, they gave me an honest assessment of my roof for the near future.”

J. G., Baltimore

“The entire job was handled in an experienced and professional manner. They knew what they were doing.”

H. H., Bel Air

“We had 3 estimates prior to making a decision. Tom came out and looked at our roof. We decided to choose TSW Roofing Solutions and we were not disappointed. It was a big job, and the roof and gutters were done in 2 days. All of the guys were hard-working men, polite, and professional. I would definitely recommend this company. Job well done!”

T. and D. W., Baltimore

“I am very pleased with your quick response, polite customer service, and the finished product. Thank you!”

R. H., Forest Hill

“Five or six people recommended Brandon on NextDoor. We Googled TSW Roofing Solutions and found your phone number. We called and left a message and Brandon returned our call, came over. We felt at east with him and we were pleased with your service. Everything went exactly as he said it would.”

K. R., Baltimore

“A tree limb came down and punctured my room during a severe rainstorm. My neighbor called Tom Wooden and asked him to send someone to temporarily repair it during the storm. Very pleased with your response and the quality of work.”

B.K., Street

“Brandon is a great guy to deal with. Informal, respectful, and friendly. I’ll always use TSW Roofing Solutions.”

B. C., Baltimore

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